Waking up to an email from App Store Connect, adorned with a hearty "Congratulations!," is the kind of morning motivation every digital designer dreams of. It was a moment of triumph, a testament to the relentless dedication of our team at Woodroux, the LQA team in London, and the realization of a vision we've been nurturing for over a year. The email heralded the release of MyLQA, an app that is set to redefine the way hotels worldwide engage with their performance feedback.
So, what exactly is MyLQA, and why are we so thrilled about it? MyLQA is not just an app; it's a game-changer for hotel employees across 130 countries. At its core, this innovative application revolutionizes how hotels receive and manage feedback from their secret hotel shoppers, those diligent evaluators of hotel performance. But what truly sets MyLQA apart is its ability to transform feedback into actionable insights, enabling hotels to shape training programs and action plans that drive improvement.
Moreover, MyLQA empowers hotels to gauge their performance against local competitors and peers within their hotel family (think Marriott, LWH, and more). It's a holistic approach to feedback and performance assessment that promises to elevate the hospitality industry to new heights.
MyLQA is the most data-rich and analytically sophisticated app that I've ever had the privilege of designing. It adapts dynamically to user positions, locations, and the feedback received. It's not just an app; it's a digital companion that grows with individual hotel employees, tailored to each of their specific needs.
Behind this remarkable achievement stands our exceptional team, and today, I want to extend a big shoutout to Ira, a UX Designer here. Her brilliant design work has breathed life into MyLQA, turning it into the user-friendly masterpiece it is today. We are continually inspired by the talents within our team and the magic they create.
To the incredible team at LQA in London, this is a testament to your unwavering dedication, relentless energy, and over a year's worth of hard work. We are honored to have played a part in your journey to success. We hope you're celebrating, popping bottles, and relishing in the realization that MyLQA is set to make a profound impact on the hotel industry. 🎉 🍾
As we move forward, we invite you to join us on this incredible journey of innovation and transformation. MyLQA is just the beginning, and there's so much more to come. Thank you for being a part of our story and for sharing in our excitement!